Smart Connect Companies is an all-inclusive call center company, providing uniform & personalized ARM and customer care solutions to meet the detailed needs of each customer. Providing outstanding customer service and advanced methods, we deliver recognized outcomes that help our clients realize their desired business objectives.
We are an all-inclusive ARM company with comprehensive experience in first-party, third-party and specialty debt recovery.
Our client relations team delivers communication and rapid responses with precision and to ensure customer needs are met.
We recognize the regulatory background and policies & procedures which enables through compliance adherence.
With the flexibility to serve multiple industries, our representatives provide high quality service tailored to the individual needs and requirements of each client.
Our representatives provide live support for product ordering & related questions, handling both primary and overflow call volume.
We follow specific procedures to log, investigate, and resolve consumer dissatisfaction for our clients.
SCC provides large financial institutions with cutting edge performance and the essential compliance they need through conscientious recovery & compliance programs.
We have broad knowledge of the distinct components of student loans and give clients the right balance of brand security and execution.
SCC strives to increase client profit while sustaining progressive customer interactions.
We deliver extremely compliant collection services to debt buyers covering a varied base of portfolios.